Many people in the Basti were unaware of their rights and not familiar with several government schemes from which they can seek benefits, and are entitled too. A resource centre - Rehnumai, was established in the Basti, which links the community members to the various government entitlements and facilitates in the creation of important documents, and in turn, empower the community. Rehnumai also functions as a node for information on jobs and higher education.
In case online application is possible, the staff at the centre facilitates that as well. In case, there are a large number of people needing assistance in a particular scheme then one of the Rehnumai staff also accompany the group to that particular office. This programme has helped to increase awareness among the community of the various government entitlements that are available to them and the process to link to that entitlement – this empowers them and equips them to deal with the government as a development agency which is a step towards sustainability. In addition, Rehnumai functions as a market intelligence agency and provides information on vacancies. It also works with the NIIT Foundation to set up job fairs. Rehnumai also offers information on higher education opportunities to youth of the Basti.